Family Nutrition Coach |
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Vitamins and Minerals


Terms and Conditions: Product Sales

The Family Nutrition Coach shall sell, and the customer shall purchase goods in accordance with prices noted on the website on the day that the order is received by the Family Nutrition Coach. Any specific alteration to the price due to a special offer or discount shall have unique terms written for approval between both the Family Nutrition Coach and the customer.

No variation to these conditions shall be binding unless previously agreed in writing between the authorised representatives of the customer and Family Nutrition Coach.

Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of the offer, invoice or other document or information issued by the Family Nutrition Coach shall be subject to correction without any liability on the part of the Family Nutrition Coach.


No order submitted by the customer shall be deemed to be accepted by the Family Nutrition Coach until full details of the customer and person requesting the order are received with appropriate payment method instruction.

The customer shall be solely responsible to the Family Nutrition Coach for ensuring the accuracy of the order including a number of packs and specific order details.

The quantity, quality, and description of any goods shall be those set out on the Family Nutrition Coach.’s website on the date of the order being received by the Family Nutrition Coach.

The Family Nutrition Coach reserves the right to withdraw any product and to modify the design or content of its Goods without previous notice.

Price of The Goods

The price of the goods (hardcopy and licenses) shall be the price quoted on the Family Nutrition Coach.’s website. All prices quoted are valid for 14 days only, after which time they may be altered by the Family Nutrition Coach without giving notice to the Customer.

Quoted prices exclude all postage and packing costs for goods and hardcopy information products.

Where the Customer requests alternative delivery of Goods, the Family Nutrition Coach will agree to delivery by Royal Mail standard delivery, but will not accept liability for any loss of damage of goods during delivery. This will be agreed in writing by the Customer and the Family Nutrition Coach.

The price of hardcopy resources is inclusive of any applicable value added or other sales tax.

Terms of Payment

The Customer shall pay the price of the goods (less any discount to which the Customer is entitled, but without any other deduction) unless agreed otherwise before delivery.

Delivery of Goods

Delivery of the goods shall be made by the supplier delivering or procuring the delivery of the goods to the customer’s premises or such other address as is notified to the Family Nutrition Coach in advance of delivery.

Each standard delivery will be signed for as a proof of delivery. The customer must accept that delivery occurred upon demonstration of proof of delivery by the supplier or the supplier’s procured delivery team.

The customer has 14 days to dispute goods delivered from the date of delivery. If after this time no dispute is made, the customer is liable to pay the full amount on the invoice.

Any dates quoted for delivery of the Goods are approximate and the Family Nutrition Coach shall not be liable for any delay in delivery of the Goods however caused.

If the Family Nutrition Coach is unable to fulfil the order due to inadequate stock, the Family Nutrition Coach will advise the customer prior to available goods being dispatched. The order will be dispatched with the available goods and the Family Nutrition Coach will adjust billing/payment appropriately. The Family Nutrition Coach will advise the Customer that they need to reorder the out of stock products following the online selection tool, which will only allow ordering of items in stock.

The customer will be able to cancel outstanding part-orders by telephone or in writing to the Family Nutrition Coach.

Returns, Cancellations, and Substitutions

Occasionally, goods or product specifications from the Family Nutrition Coach may change, in which case the Family Nutrition Coach will do their best to contact the customer to offer a similar alternative. If the customer is not happy with the replacement or substitute, all monies received for the order shall be reimbursed.

Discount Codes

  • Discount codes are only valid for orders placed online
  • Discount codes entitle you, at the time of ordering, to a saving on the advertised order or product only
  • Family Nutrition Coach reserves the right to decline to accept orders where, in its opinion, a discount code is invalid for the order being placed
  • Discount codes are only valid for a limited time and may be withdrawn at any time
  • Only one discount code can be used per order
  • Discount codes are not valid in conjunction with any other promotion including the usual discount offered to members
  • Family Nutrition Coach reserves the right to change these Terms and Conditions at any time
  • Third Party Web Sites, Goods, and Services
  • Family Nutrition Coach may provide links to third-party websites. We make no representations as to the quality, suitability, functionality or legality of any sites to which we may provide links, or any goods or services available from such sites
  • All matters concerning any goods and services that you purchase from a third-party site, including without limitation all contract terms are solely between you and the owner of that site. Family Nutrition Coach will not be liable for any costs or damages to you or any third party arising directly or indirectly out of any third party website. You hereby waive any claim you might have against Family Nutrition Coach with respect to any such sites

Disclaimer of Warranties

The Family Nutrition Coach warrants that the sample provided on the Family Nutrition Coach.’s website at the time of delivery offers an example of Goods that will be delivered. Variation may arise following review and reprint, at which stage the Family Nutrition Coach will offer an alternative.

The above warranty is given by the Family Nutrition Coach shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the Family Nutrition Coach.’s instructions, whether oral or in writing, misuse or alteration of the goods without the Family Nutrition Coach.’s approval.

Claims by customers which are based on defects in quantity, quality or condition of the goods, or their failure to correspond with a sample provided on the Family Nutrition Coach.’s website, must be notified to Family Nutrition Coach within 14 days. The customer shall be entitled to return the goods and Family Nutrition Coach shall reimburse any payment made by the Customer.

The Family Nutrition Coach shall not be liable to members of the public who receive goods via any other third party. It is the sole responsibility of the person issuing the goods to the public to ensure it is suitable for use and application by the receiving member of the public.

Access to licenses (electronic resources) should always be made through the Family Nutrition Coach website, to ensure the user avails of the most up-to-date version.

Family Nutrition Coach is providing this site on an ‘as is’ basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties